Shopify store monitoring

The pulse
of your store.

Every change sends a signal. Store Watch watches sales, stock, returns, fulfilment and your catalogue, and tells you which signals need your attention — with their impact in money.

  • Read-only access
  • No customer personal data
  • Free plan
Store Watch overview in the Shopify admin: store health score by domain and findings that need attention
Read-onlyNever changes products, prices, orders or your theme.
No customer dataNames, emails, phones and addresses are never stored.
Built into ShopifyLives in your admin. Billing on your Shopify invoice.
Five domainsRevenue, inventory, returns, fulfilment and catalogue.
01 / Why Store Watch

Dashboards show everything.
Store Watch shows what changed.

Thousands of numbers, one signal THOUSANDS OF NUMBERS EXPECTED RANGE ONE SIGNAL Sales −34% vs expected

Your store produces thousands of numbers a day. The problems hide between them: a best seller that quietly runs out, an afternoon with no orders, a product that suddenly gets returned, orders that sit unshipped.

Store Watch learns what is normal for your store, flags the exceptions, estimates what each one costs and ranks them, so you know exactly where to look first.

02 / What it watches

Five domains. One clear signal.

Each finding explains what was observed, what was expected, the estimated impact and how confident Store Watch is.

Revenue

Sales drops against your own weekday baseline, products that stop selling and unusual silences with no orders.

  • Sales drop (1, 3 and 7 days)
  • Product sales drop
  • No orders anomaly

Inventory

Days of cover per variant from real sales velocity — counted only on days the item was in stock.

  • Out of stock best sellers
  • Stockout risk
  • Dead and slow-moving stock

Returns

Refund rates that jump above their normal level, with the variants that drive them.

  • Refund spikes by variant
  • Excess refunds in money

Fulfilment

Orders waiting too long to ship and a backlog that grows faster than usual.

  • Aged unfulfilled orders
  • Backlog growth

Catalogue

Consistency checks on active products, so listings are complete before customers notice.

  • Duplicate or missing SKUs
  • Missing barcodes, zero prices
  • Price outliers, unpublished products
Store health
82/ 100

One score that starts at 100 and subtracts weighted penalties for open findings, capped per domain. Versioned, so it stays comparable over time.

03 / Signal, not noise

Alerts you can act on.

The hard part of monitoring is not finding problems — it is staying quiet when there are none. Store Watch is built around the quality of its signal.

Your own baseline
Expected levels by weekday and hour come from your history, not industry averages.
Statistics for small stores
Poisson and binomial tests keep low-volume stores free of false alarms.
Severity by impact
Ranked by money relative to a typical day of sales: a $50 issue never outranks a $5,000 one.
Low-noise lifecycle
Findings open on a strong signal and close only when it clearly fades. Acknowledge or suppress them; they come back only if they get worse.
HighInventory · Stockout risk

Classic Tee / M runs out in about 3 days.

Observed
12 units in stock
Expected demand
4.1 units / day
Estimated impact
$1,180 at risk / 14 days
Confidence
High · 28 days of sales

Next step: review the product and plan a reorder in Shopify.

Sample data · Anatomy of a finding
04 / How it works

Install. Learn. Detect. Report.

No setup, no spreadsheets. Store Watch starts working the moment you install it.

  1. 01

    Install from Shopify

    One click, read-only permissions for products, inventory, orders and locations. Nothing in your store changes.

  2. 02

    Import your history

    Your catalogue, stock and order history are imported in the background. Catalogue and fulfilment checks give results right away.

  3. 03

    Detect around the clock

    Store Watch keeps in sync with Shopify webhooks, recalculates metrics every hour and evaluates every rule against your baseline.

  4. 04

    Know where to look

    Findings ranked by impact in the app, a daily or weekly report by email, instant critical alerts and Slack summaries.

05 / Inside the app

Native to your Shopify admin.

Store Watch lives inside Shopify with familiar Polaris design. Nothing new to learn.

Overview: store health score by domain and the findings that need attention
06 / Stay informed

The right signal, in the right place.

Reports

An immutable snapshot of your store — score, what changed, new and resolved findings — every day on paid plans, every week on Free.

Critical alerts

An email the moment a critical finding opens, once per episode. Set quiet hours and emails wait until they end.

Slack

Add to Slack in one click and get each report summary in the channel your team already watches.

CSV export

Download your findings for spreadsheets, audits or your weekly ops meeting.

07 / Pricing

Start free. Grow when you need to.

Billed by Shopify on your Shopify invoice. Change or cancel your plan any time from the app.

Free

For new stores getting started.

$0/ month

No billing required

  • Weekly report
  • Your 5 most important findings
  • 60 days of history
  • 1 email recipient
  • Up to 250 variants, 200 orders/month
Install free

Starter

For growing stores that check daily.

$9.99/ month

or $99 billed yearly

  • Everything in Free
  • Daily monitoring and reports
  • Unlimited findings
  • 90 days of history
  • Configurable thresholds
  • Up to 1,500 variants, 1,000 orders/month
Choose Starter

Prices in USD. Limits are soft: Store Watch keeps analysing your whole store, shows your usage and lets you know when it is time to upgrade.

Plan comparison
FeatureFreeStarterGrowth
Findings shownTop 5UnlimitedUnlimited
ReportsWeeklyDailyDaily
History60 days90 days12 months
Configurable thresholds—✓✓
Instant critical alerts——✓
Slack——✓
CSV export——✓
Email recipients113
Store health score✓✓✓
08 / Trust

Read-only by design.

Store Watch only reads data to detect problems. It cannot change your products, inventory, orders, prices or theme — the permissions to do so are never requested.

  • What it storesProducts and variants, inventory levels and their changes, and orders as dates, totals, line items, refunds and fulfilment status.
  • What it never storesCustomer names, emails, phone numbers or addresses. Shopify is asked not to send them at all.
  • How it protects accessAccess tokens and integration credentials are encrypted at rest with AES-256-GCM.
  • When you leaveAccess is revoked immediately on uninstall, and your store data is deleted when Shopify requests it, 48 hours later.
09 / FAQ

Questions, answered.

Will Store Watch change anything in my store?

No. Store Watch requests read-only permissions only. It never edits products, prices, inventory, orders or your theme.

How soon will I see results?

Catalogue checks and aged unfulfilled orders appear right after the initial import. Sales and stock rules become more precise as Store Watch learns your store's normal patterns from your order history.

Is it useful for small stores?

Yes. Detection uses statistical tests designed for low order volumes, so small stores get meaningful findings instead of noise. Sales silence alerts switch on only when a store has enough orders per day for them to be reliable.

What happens if my store goes above my plan's limits?

Nothing breaks. Limits are soft: Store Watch keeps analysing everything, shows your usage against the limit and suggests an upgrade.

How is billing handled?

Through Shopify. Plans appear on your regular Shopify invoice and you choose, change or cancel them on Shopify's own plan page.

Does Store Watch store customer data?

No. Order webhooks are trimmed so customer details never reach Store Watch, and none are kept from imports.

Which languages and currencies are supported?

The app is in English. Amounts use your store currency and days follow your store's time zone.

Know where to look.

Install Store Watch for free and see your first findings today.

Install free on Shopify